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Canvas Help at Brigham Young University–Hawaii

At Brigham Young University–Hawaii, we understand that navigating Canvas can sometimes be challenging. To ensure that every student, teacher, and administrator can make the most of this powerful learning management system, we have established a dedicated Canvas Help service. Our mission is to provide you with the support you need to handle any issues or questions related to Canvas effectively and efficiently.

Photo of the Canvas Help Room with the workers in it
Photo by BYUH Library

Why Canvas Help?

Canvas is a comprehensive tool designed to enhance the learning experience through course management, communication, and collaboration. However, like any technology, it can present challenges. Whether you're dealing with a technical issue, need guidance on course management, or simply want to maximize your use of Canvas features, our support team is here to help.

What We Offer

Our Canvas Help service provides personalized assistance to your specific needs. Here’s how we can assist you:

  • Technical Troubleshooting: If you’re experiencing technical difficulties with Canvas, our team is equipped to diagnose and resolve a range of issues, ensuring you can get back to your studies or teaching without delay.
  • Course Management Assistance: We offer guidance on setting up assignments, organizing content, and utilizing Canvas tools to streamline your workflow.
  • Feature Optimization: Learn how to leverage Canvas’s strong features i.e. Speed Grade, Rich content editor and attendance etc. to enhance your educational experience. Customizing your dashboard, we provide expert advice to help you make the most of Canvas’s capabilities.

How to Get in Touch

Inside of the Canvas Help room with the workers at their computers
Photo by BYUH Library

Email Support: For personalized assistance or to schedule an appointment, please contact us at canvas@byuh.edu. Our team is responsive and ready to address your concerns, whether they require immediate attention or more in-depth support.

Walk-In Support: You are welcome to visit us in person at the Joseph Fielding Smith Library, Room 180. Our office hours are posted on the door and may vary based on our schedule. We strive to accommodate your needs as best as possible, so please check our posted hours for the most current information.

Stay Informed

To ensure you have the latest information about our services and office hours, keep an eye on announcements posted on the door of our office or follow up with us via email.

At Brigham Young University–Hawaii, we are committed to providing exceptional support to help you succeed. Whether you need quick troubleshooting or in-depth guidance, our Canvas Help team is here to assist you every step of the way. Reach out to us today and experience the support that will make your Canvas journey smoother and more effective.