Frequently Asked Questions
Get help by searching our frequently asked questions.
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Toggle ItemWhat is the difference between the Library and the University Archives?
Libraries house and loan out published materials like books, audiovisual materials, etc. University Archives house one-of-a-kind materials relevant to the history of the supporting institution or the subject focus of the University Archives.
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Toggle ItemWhat hours are you open?
Both walk-in and scheduled appointment visits are available, Monday - Friday, between 9 am and 4:30 pm. Appointments can be scheduled by phone (808) 675-3868 or email archives@byuh.edu.
Requests will be accommodated as staff can, and we suggest contacting the University Archives at least 24-48 hours before your desired appointment time.
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Toggle ItemWhere are you located?
We are in the Joseph F. Smith Library Building, which is building #33 on this campus map. Enter the building and turn left. At the end of the hallway, turn right. Halfway down this second hallway, you will see a narrow staircase on your left. We are at the top of those stairs. Please note that we are not ADA-compliant. If you cannot negotiate stairs, don't hesitate to contact us in advance, and we will arrange to work with you in an accessible location.
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Toggle ItemWhere can I park?
The best place to park is the Main Parking Lot just above building #2 on this campus map. There is no charge for parking in this lot.
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Toggle ItemIs there an easy way to find out what if an item is in the University Archives?
The Joseph F. Smith Library Catalog will let you find many items housed in the University Archives. After you perform your search, look in the Location field for “University Archives.” Most of our items are only findable using our internal finding aid, which can only be used in our Reading Room.
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Toggle ItemWhat kinds of things are in the University Archives?
In brief, materials relevant to the history of the Church College of Hawaii and Brigham Young University–Hawaii, as well as the history of The Church of Jesus Christ of Latter-day Saints in Hawaii and the Pacific region in particular. For more details, click the “Collections” link on the University Archives webpage.
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Toggle ItemDo you have someone who can do my research for me?
Unfortunately, we do not have the staff to conduct your research for you. Doing research in an archive can be time-consuming, so please plan ahead.
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Toggle ItemHow long will it take to do my research?
Archival research is not a “fast-food” type of experience. It would be best if you planned on at least one hour, and you could spend many hours, depending on the nature of your research.
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Toggle ItemI'm not a student at BYUH. May I still use the University Archives?
The University Archives are open to the general public as well. Please bring a photo ID with you and be willing to abide by the Reading Room Rules posted elsewhere.
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Toggle ItemWhat kind of things can I bring with me into the University Archives Reading Room?
Our Reading Room Rules will give you the specifics, but you may bring pencils, writing paper, and a laptop. All other materials must be stored in a locker we provide free of charge.
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Toggle ItemHow do I make copies of a document, photograph, video?
No self-service copying is available. Most documents and photographs may be scanned, and the digital file can be emailed to the patron at no charge. Please do not expect immediate delivery. Other items, such as video or audio files, may need to be copied onto media by the Academic Multimedia Lab, also known as the AML or previously known as the “Copy Center.” In that event, you must work with the AML regarding costs and delivery times.
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Toggle ItemWhat am I allowed to do with digital images and files from your website?
Our copyright policy is located under “Policies” on the University Archives website. You may use the materials for non-profit and educational purposes, such as personal research, teaching, and private study. Any other use requires written permission.
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Toggle ItemMay I "check out" materials from the University Archives and them out of the Library?
University Archives materials do not circulate.
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Toggle ItemWhat if I'm not finished with my research at the end of the day?
We will retrieve the materials from you and make them available when you return on another day.
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Toggle ItemMay I use photographs from the University Archives in my project or for publication?
Please contact the university librarian for permission to use archival materials for any non-educational use.
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Toggle ItemI'm interested in donating materials to the University Archives. Whom should I contact?
Please read our Donation Policy under the Policies page on the University Archives homepage.
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Toggle ItemI have an old book (or manuscript, painting, antique object, etc.). Will you tell me how much it worth?
We are not able to assess monetary value of materials.
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Toggle ItemI have an old audio or video tape from my family. Can you make a digital copy for me?
Generally, you should contact a professional service to do this. If you would be willing to donate the original to the University Archives and if the materials fit our Collection Development Policy, we could make arrangements to provide you a digital copy.
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Toggle ItemDo you have interlibrary loan arrangements with other archives?
Because museums and archives house unique, irreplaceable items in their collections, they do not allow materials to leave them unless they loan them to another museum for a short-term display.