Circulation: 675-3876 Copy Center: 675-3870 Media Services: 675-3855 Reference: 675-3878

Interlibrary Loan FAQ's

Interlibrary Loan FAQ's

 

All current BYU-Hawaii student, staff and faculty members may now order books and articles not available at BYU-Hawaii.

Before initiating any requests, please verify that BYU-Hawaii does not have the book or article needed.
If it's here, please do not make a request.

Signing Up:

 You must be a CURRENT member of the BYU-Hawaii student body, faculty or staff to sign up for interlibrary loan.
  • Click on the "First time users click here button" and fill in the information.
  • Make sure you use your BYUH email address.
  • Choose a user name and password.
  • If you forget your password, call x3850 for assistance.

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How to check if BYU-Hawaii has your item:

BOOKS: For books, select the Library Catalog and type in keywords from the title. If we have the title, check whether it is currently checked in.

ARTICLES: For periodical articles:
1. Go to our Journal Finder, type in the title of the articles' journal, see if we have it anywhere electronically. If not:
2. Go to the Library Catalog and type in the title of the journal and click on "periodical title" and check to see if we have the dates range you article falls in. If you need help, please call Research Assistance at x3878.

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Types of material?

The following types of material are frequently obtained via interlibrary loan:

  • Books and monographs
  • Pamphlets
  • Journal articles
  • Maps and atlases
  • Microfilm
  • Microfiche
  • Microcard
  • Newspapers (on film)
  • Musical scores
  • Dissertations and theses (with some restrictions)
  • Government documents
  • Genealogical materials
  • Proceedings and reports
  • Patents

The following types of materials are generally not obtainable via interlibrary loan:

  • Textbooks
  • Media items such as DVDs, CDs, films, audio/VHS tapes
  • Bound periodicals/magazines
  • Books and binders with multiple parts or items
  • Unpublished manuscripts
  • Rare, expensive or archival material
  • Special Collection items (with some exceptions)

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How Long Will It Take / How long can I keep them?

It depends on the lending library:

  • Most books can be obtained from BYU in Provo, and should arrive in five working days. If the book is not available from BYU-Provo, it will take longer (2-4 weeks).
  • Books are usually available to the patron for a period of two to three weeks. Some items may be renewed. Due dates and other conditions are printed on the Interlibrary Loan book label. Books should be returned directly to circulation.
  • Articles obtained from BYU-Provo are usually delivered electronically within one to two working days. Articles from other libraries will take longer to arrive.
  • Articles are delivered electronically unless special arrangements are made. Articles may be downloaded and kept.

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How will I receive the items?

BOOKS:

  • Books will be sent directly to the BYUH library.
  • You will be notified by email when the material has arrived.
  • Books may be picked up at the Circulation Desk.
  • Faculty can either pick them up there, or have them delivered to their offices. Students will need to pick them up and return them to the Circulation Desk.
  • Books must be returned to the Circulation Desk by the due date on the label attached to the front cover of the book.

ARTICLES:

  • Articles may arrive in one of two ways: electronic delivery or hardcopy.
  • You will be notified by email when the article is available.
  • Instructions for either electronic pickup or Circulation Desk pickup will be included in the email.
  • Electronically delivered articles remain on the server for 30 days.
  • These may be printed out or downloaded.
  • Hardcopy articles need not be returned to the Circulation Desk.

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How will I be notified?

  • An email notice is generated whenever a requested item has been received..
  • Electronically delivered items also generate an email and contain a hot link to the ILLiad log-in page.

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How Much Does It Cost?

There is currently no charge for students, staff and faculty members of BYU-Hawaii.

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Helpful Hints:

  • Choose the request type (i.e. book, periodical article, etc.) you need.
  • Fill in all required search information. If you need assistance filling out your form, please ask a Reference librarian or call x3878 for help.
  • Read over carefully what you have entered to make sure it is accurate, then click on Submit Request.
  • You can track the progress of your request online by choosing View/Modify Outstanding Requests.

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Book Renewal

Many books may be renewed for an additional one to two weeks. Please call 675-3850 or email ill@byuh.edu several days before the original due date to request a renewal. In cases where the lending institution refuses to renew, please return the item immediately. Interlibrary loan items do not belong to BYU-H and we do not want to jeopardize our privileges with the lending libraries. In most cases we can locate the identical item at another library and request it.

To renew your interlibrary loan books, please email us at ill@byuh.edu. Your email should contain:

  • Your Name
  • a list of the books you want renewed
  • IL number (found on the strip placed in the front of the books).

Note: Renewals are not guaranteed. A reply will be sent to you via email.



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For assistance with Interlibrary Loan Service

  • Call: 808-675-3850
  • Email: ill@byuh.edu
  • Monday - Friday, 8:00 a.m. - 5:00 p.m.

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